Forum Discussion
cesarvazquez
5 years agoNew Poster
Review of Sales Call - DSS38******
April 15, 2020 A couple of hours ago I called customer service-billing about a charge that I didn't recognize on my credit card. Val, the agent, notified me that the charge was for the rent of the mod...
Liz
5 years agoModerator
Hi Cesar,
I'm glad you found the community, thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results.
Your patience and understanding are much appreciated.
Thanks,
Liz
cesarvazquez
5 years agoNew Poster
Hi Liz, How are you doing with that review of the sales call? When do you estimate I'll get to hear it/know the results? Thank you.
- maratsade5 years agoDistinguished Professor IV
It can take 7 business days or more. They won't post here until they have an answer.
- Liz5 years agoModerator
Good morning Cesar,
Thanks for your patience while your sales call request was reviewed. Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.
-Liz
Related Content
- 5 years ago
- 5 years ago
- 7 years ago
- 5 years ago
- 3 years ago