Forum Discussion

Uplandman's avatar
Uplandman
New Poster
4 years ago

Sale for data tokens

I just purchased 35 gig token instead of 25 gig on sale and when I purchased, it only credited me with 25 gig. How do I get someone to correct this? Thanks
  • maratsade's avatar
    maratsade
    4 years ago

    The bonus tokens arrive later. If you don't get them within 10 days from the date of purchase, post here again and the reps will check for you.

     

    tazangel52 wrote:

    Last week I purchased during the sale , was suppose to get 15 gb on the 10 gb pkg. I  only received 10 gb. what happened to the other 5gb. It has been a week. Thank you. 

     

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

The bonus tokens arrive a few days later. 

  • tazangel52's avatar
    tazangel52
    New Poster
    4 years ago

    Last week I purchased during the sale , was suppose to get 15 gb on the 10 gb pkg. I  only received 10 gb. what happened to the other 5gb. It has been a week. Thank you. 

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      4 years ago

      The bonus tokens arrive later. If you don't get them within 10 days from the date of purchase, post here again and the reps will check for you.

       

      tazangel52 wrote:

      Last week I purchased during the sale , was suppose to get 15 gb on the 10 gb pkg. I  only received 10 gb. what happened to the other 5gb. It has been a week. Thank you.