Forum Discussion
You should edit your account number out of your post. You should never post personal information like an account number on a publicly viewable site. You can edit the post by clicking on the three dots to the upper right of the message body and clicking on Edit Message. If the reps need any personal information from you they will ask for it through PM.
As for the call review, the reps are going to need to know the reason for it, so you should explain the discrepancies you're referring to.
- Jderico5 years agoNew PosterI had a rep on the phone and this is exactly what he told me to write. Literally word for word.
- GabeU5 years agoDistinguished Professor IV
Jderico wrote:
I had a rep on the phone and this is exactly what he told me to write. Literally word for word.And you've now been told differently. They aren't mind readers. It's also common sense. They won't be able to help you without knowing what discrepancies they're supposed to be listening for. And when you explain those discrepancies, please be specific.
- maratsade5 years agoDistinguished Professor IV
Hopefully the mods will have a word with that rep.
Jderico wrote:
I had a rep on the phone and this is exactly what he told me to write. Literally word for word.
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