Forum Discussion

LARRY18's avatar
LARRY18
Freshman
6 years ago

Sales Rep Misled. They wouldnt let me out. Equipment Failed. Do NOT use HughesNET.

I fell for the commercial hype about 5G.  Called Hughes net rep to confirm my alarm company would be supported (NextAlarm).  He said call was recorded so I wish someone would review the recording.  H...
Early Termination Fee
HughesNOT's avatar
HughesNOT
New Member
6 years ago

I agree Hughes net is slow net. If you cancel and send back the equipment they can only charge you $10.00 per month for the rest of your contract. 

  • Damian's avatar
    Damian
    Moderator
    6 years ago

    HughesNOT,

     

    Your post is incorrect. In addition to what GabeU said, once you cancel your account, the contract will end along with any recurring charges on the account.  Your only obligation after cancelation would be to pay your termination fee in full and return the equipment to prevent you from being charged the unreturned equipment fee. 

     

    -Damian 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    6 years ago
    HughesNOT wrote:

    I agree Hughes net is slow net. If you cancel and send back the equipment they can only charge you $10.00 per month for the rest of your contract. 

    The Early Termination Fee is $400 for the first 90 days after activation, then $15 less per month thereafter.  It is NOT $10 per month for the rest of your contract.