Stacy1
6 years agoFreshman
Scammed
Signed up with hughes thru dish an authorised dealer . Was told hughes was completely unlimited that the only drawback was a lagtime in gaming. But the rest could be used at will snd could watch as mu...
I understand completely,my problem 1st w dish for refusing to honour what sales promised Tha. Fine print says that they are not responsible. And now hughes net. Same experince
Stacy1 wrote:
Signed up with hughes thru dish an authorised dealer . Was told hughes was completely unlimited that the only drawback was a lagtime in gaming. But the rest could be used at will snd could watch as much netflix as i wanted. Signed up at dish, hughes came and installed then said after 10 gb were up could not watch videos. So service would do be absolutely no good called 2 days later to cancel and return installer said I had 30 days to try it out. Guy in Brownsville tx accounting said their would be a 400 dollar termination fee. Even though I was lied to by their dealers. Best he could do was a 30gb plan at a discounted rate tor 12 months. How is this legal the dealers lie to get service installed then yse a 400 dollar termination fee so you cant cancel. Will definitely spread the word about how shady this company is. I took the 30gb deal because this was the only option I felt I had. Cannot pay 400 for a 2day service i was scammed into. If I had my choice I do not want this service and its not right to Shanghai people like this
If you'd like tech support, please create a new topic here: https://community.hughesnet.com/t5/Tech-Support/bd-p/TechSupport
Just click on Start a Topic and type what the issue is you'd like the Hughesnet reps to look at. The place where you posted has to do with another person's experience and looks like it's been solved, so you would get better and more individualised responses if you started your own topic.
Please me sure to provide a detailed account of what your situation is and what problems you're seeing.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Dhelms9 wrote:I understand completely,my problem 1st w dish for refusing to honour what sales promised Tha. Fine print says that they are not responsible. And now hughes net. Same experince