Forum Discussion
Service cancellation
I'm so frustrated this is the worst service I have ever had. It is totally useless. I feel like I have been lied to. I got this as part of a directv package and it was not explained to me about the da...
First, I would advise that you NOT cut the satellite dish off the roof and push it off into the yard, unless you want to pay for damaged equipment that you will absolutely be responsible for paying. Secondly, I advise you wait for the advice that will be given to you by HughesNet representative. You're certainly free to stop payment, but you're also free to reap the rewards with doing so, like dings to your credit, if that's what you wish.
When you cancel your service a return equipment kit will be sent to you so that you can send back the modem, the power pack for the modem and the radio from the dish. The kit will include instructions for removing the radio from the dish.
Lastly, if your DirecTV receiver is connected to your HughesNet modem it's very likely that this is what's burning through your data so quickly. Connecting a satellite TV receiver to HughesNet is advised against because of this.
The reps are normally on M-F from approximately 8AM to 5PM EST. They should reply within a day or two.
- My credit is so bad that if someone stole my identity my score might actually go up. Cancel my service you liars
May want to stop trolling and create one post under Tech Support or myAccount and Billing, and explain your issues like a grown up. Calling people names won't get you very far.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
- What does trolling mean. I have called everyday for a week. I am getting no where. Might be the best 400 dollars I ever spent. But I'm going to make sure everyone know how bad they suck. Well everyone who had them already knows but maybe I can talk someone out of making a big mistake.
