Forum Discussion

sandraketchum39's avatar
sandraketchum39
Freshman
4 years ago

TERRIBLE Service, Communication, and Prices

Ever since I have had Hughes Net installed, I have had countless issues with my service. When I first talked to Hughes Net, I was excited because I felt as thought this service option would be better...
Early Termination Fee
Hughes is the worst!!
maratsade's avatar
maratsade
Distinguished Professor IV

How long have you been a subscriber? You may want to request a sales call review. This would allow the HughesNet reps on this site to listen to the call, if it's still available, and hear exactly what the agent said and what you replied, to see if proper expectations were set. If they find you were misled, you may have some recourse.  If you would like to request a sales call review, just put it in a post in this thread.  

sandraketchum39's avatar
sandraketchum39
Freshman
4 years ago

I have been a customer since February 2021. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    You should go ahead and request a sales call review, then. 

     

    sandraketchum39 wrote:

    I have been a customer since February 2021. 

     

    • sandraketchum39's avatar
      sandraketchum39
      Freshman
      4 years ago

      I would like to request a sales call review. 

      • Remy's avatar
        Remy
        Moderator
        4 years ago

        sandraketchum39,

         

        Thank you very much for posting, and welcome to the Community! We'd love to look into your sales call, but I wasn't able to find your account through your Community profile. Please message me your account number or phone number at this link, and we'd be happy to look into this for you!

         

        Thanks,

        Remy