Forum Discussion

sandraketchum39's avatar
sandraketchum39
Freshman
4 years ago

TERRIBLE Service, Communication, and Prices

Ever since I have had Hughes Net installed, I have had countless issues with my service. When I first talked to Hughes Net, I was excited because I felt as thought this service option would be better...
Early Termination Fee
Hughes is the worst!!
sandraketchum39's avatar
sandraketchum39
Freshman

I have been a customer since February 2021. 

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

You should go ahead and request a sales call review, then. 

 

sandraketchum39 wrote:

I have been a customer since February 2021. 

 

  • sandraketchum39's avatar
    sandraketchum39
    Freshman
    4 years ago

    I would like to request a sales call review. 

    • Remy's avatar
      Remy
      Moderator
      4 years ago

      sandraketchum39,

       

      Thank you very much for posting, and welcome to the Community! We'd love to look into your sales call, but I wasn't able to find your account through your Community profile. Please message me your account number or phone number at this link, and we'd be happy to look into this for you!

       

      Thanks,

      Remy

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      4 years ago

      The review takes a few days; you may hear from one of the HughesNet reps on this site (Liz , KathyVoss , Remy , Damian ) if they need information from you. If so, they will ask that you send it to them privately.  

    • Remy's avatar
      Remy
      Moderator
      4 years ago

      sandraketchum39,

       

      It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.


      Thanks,

      Remy