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Tokens Missing after Gen5 Install
Good afternoon, I just had my service updated to Gen5, So far it is great. After the upgrade I lost 15.7GB of tokens that are no longer showing on my account. I looked on system control center, ...
Hi tevansnc,
Welcome to the community and thanks for posting! Glad to hear you're enjoying your new Gen 5 service! I did get your PM, please check for my PM reply addressing your concerns.
Thanks Gabe I will do that.
YW. It seems that, for whatever reason, at least for some people, including myself, the tokens one has with Gen4 aren't automatically transferring to Gen5. I had 21GB of tokens and they didn't follow to my Gen5 service. I PMed Liz and she added them back for me.
