Forum Discussion

DennisB's avatar
DennisB
New Poster
3 months ago

Trouble Understanding Bill.

So, I watched the video on the app that explains how the billing process works, and even listened to the Audio step by step on the billing history page. However, it’s not clearly explained to me (or ...
Invoice
  • maratsade's avatar
    maratsade
    3 months ago

    On September 6th you paid for October. On October 7th you will pay for November. Close to the day when they deduct the amount, they will release the invoice with the amount. 

DennisB's avatar
DennisB
New Poster

The Billing one month in advance. See, i paid my Bill in September, on the 6th. And it’s telling me that the “Due Date” is on the 7th, which i owe $0.00. But the thing that really confuses me is that i have 16 days remaining on my current billing cycle.

maratsade's avatar
maratsade
Distinguished Professor IV
3 months ago

On September 6th you paid for October. On October 7th you will pay for November. Close to the day when they deduct the amount, they will release the invoice with the amount. 

  • DennisB's avatar
    DennisB
    New Poster
    3 months ago

    Oh I see. Thanks for helping me understand this better, i appreciate it. Sorry for any confusion. 

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      3 months ago

      No worries; that $0.0 is always a little confusing.