Forum Discussion
Unable to disconnect account
I have tried unsuccessfully to disconnect my account for over two weeks. From being hung up on to being told the system was down. I have also submitted emails only to be told I would need to call. I a...
Cancellation can only be done by phone, 866-347-3292. You may want to try in the morning, as they're likely to be less busy. You can also try 877-329-1403. Either way, plan for long waits and be patient, as pandemic-related issues have affected call centers everywhere, not just at HughesNet.
The only legal action available is arbitration. To learn the procedure, see the subscriber agreement: https://legal.hughes.com/SubAgree-03-16-17.cfm
Jellib15 wrote:
I have tried unsuccessfully to disconnect my account for over two weeks. From being hung up on to being told the system was down. I have also submitted emails only to be told I would need to call. I am beyond frustrated and I am no considering legal action. Any help would be appreciated.
