Forum Discussion

Jellib15's avatar
Jellib15
New Member
6 years ago

Unable to disconnect account

I have tried unsuccessfully to disconnect my account for over two weeks. From being hung up on to being told the system was down. I have also submitted emails only to be told I would need to call. I a...
ken21457's avatar
ken21457
New Poster
6 years ago
Same issue. They don’t want to release you from your commitment even though the service fluctuations continually
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    6 years ago

    Absurd.  If you want to cancel your account, call. Call in the morning, when they're less busy. 

     

    ken21457 wrote:
    Same issue. They don’t want to release you from your commitment even though the service fluctuations continually

     

  • Remy's avatar
    Remy
    Moderator
    6 years ago

    ken,

     

    It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

     

    Thanks,

    Remy