Very disappointing

Very dissapointed with this product and service. Was given a business account and I don’t even own a business. Times don’t work for my needs. Was promised a $200 rebate that could not be processed. Numerous trips out to attempt to fix an ongoing issue. Missed 1 payment due to a card being compromised and canceled by the bank causing auto draft not work. Now my account was disabled and sent to collections. I was sent a box to return equipment but told over the phone that you don’t want the equipment back. I have never seen a business run like this. After all these failures and gladly accepting my money for a product not working in my home I’m told I cannot reconnect and I owe a bunch of money. Shameful