Forum Discussion
waive unreturned equipment fee
was never told about returning radio and at 83 years old don't climb on the roof. please pull my calls in oct and nov to verify. radio was left in colorado when i moved to tennessee and the house was...
Hello Don,
Thank you for reaching out to us. I am sorry you have had this experience. After reviewing your account, I see a return box was originally generated for your previous service address by mistake. In light of this, all unreturned equipment fees will be waived in 24 hours, and you will no longer need to send any equipment back or pay the fees associated. If you do still receive a box after this, please dispose of it, as this was generated before you posted here. Thank you for your patience and understanding while dealing with this issue. Let me know if you have any questions going forward.
-Damian
