Forum Discussion

MadAsHeck's avatar
MadAsHeck
Freshman
7 years ago

Why am I having to Re-Register my account EVERY month just to read my bill,use services I pay for?

Every month,same old routine. I go to check my bill,look at my account, etc., and I find we are back to NO ID Credentials. I am forced to spend an hour with unpleasant,frustrated techs that soon hav...
Liz's avatar
Liz
Moderator

Good morning MadAsHeck,

 

Please private message me the email address on which you are seeing the OID message.

 

  Your cooperation, patience, and understanding are much appreciated.

 

 

Liz's avatar
Liz
Moderator
7 years ago

Hi MadAsHeck,

 

I never received the requested info from you to help address you concerns and it's been a week so I'll go ahead and close this thread. Feel free to drop by again if you would like assistance.