Forum Discussion

joep1016's avatar
joep1016
New Poster
8 years ago

Why is my bill going up every month?

Have been a hughes net customer since October 2016.  I have had lots of issues and lots of frustration getting them resolved.  some issues I just gave up on till now.  in the last 3 months my bill ha...
Billing
  • Liz's avatar
    Liz
    8 years ago

    Hi joep1016,

     

    I'm unable to make changes to your account since you're a business (SME) subscriber. With your initial concern, I sent it over to our Enterprise department to address. For immediate tech support for business customers, please call 1-800-347-3272 so we can get you back online.

     

     

maratsade's avatar
maratsade
Distinguished Professor IV
8 years ago

Not sure what exactly you have read, but the response on these boards is very quick, provided the issue has a quick solution.  Delays may be caused with the time it takes to investigate a problem and find or develop a solution; sometimes it takes a while. Being patient might be to your advantage, if only to preserve your health. Getting angry and impatient will not make things go faster.

 

Hopefully someone from Hughes will be able to address your issues in the morning.