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joep1016's avatar
joep1016
New Poster
8 years ago

Why is my bill going up every month?

Have been a hughes net customer since October 2016.  I have had lots of issues and lots of frustration getting them resolved.  some issues I just gave up on till now.  in the last 3 months my bill ha...
Billing
  • Liz's avatar
    Liz
    8 years ago

    Hi joep1016,

     

    I'm unable to make changes to your account since you're a business (SME) subscriber. With your initial concern, I sent it over to our Enterprise department to address. For immediate tech support for business customers, please call 1-800-347-3272 so we can get you back online.

     

     

Liz's avatar
Liz
Moderator
8 years ago

Good morning joep1016,

 

Welcome to the community and thank you for posting. I'm sorry to hear of your frustrations, we can certainly assist you. I've located your account so we can investigate further. I'll post back once we have news.

 

Your patience and understanding are much appreciated while we work to address your concerns.