Forum Discussion
Why is my bill going up every month?
Have been a hughes net customer since October 2016. I have had lots of issues and lots of frustration getting them resolved. some issues I just gave up on till now. in the last 3 months my bill ha...
Hi joep1016,
I'm unable to make changes to your account since you're a business (SME) subscriber. With your initial concern, I sent it over to our Enterprise department to address. For immediate tech support for business customers, please call 1-800-347-3272 so we can get you back online.
just checked the my services tab and it is only showing phone service. no internet and no express repair. I was looking to see where I go to cancel the express repair. nothing there.
and when I go to shop/upgrade Optional services I get this:
ERROR: Oops, we were not able to authenticate you. Please call customer service and verify your account's Active status.
And here is what I get when I try to change the address from My home to my business. Business address is where I have the service. It also wont let me put in my Evening Phone Number. It says I am not authorized to change the account info.
The Address could not be validated. [The street number in the input address was not valid.]. Please verify the Address and re-submit your request. Code PIM 80 : 160000005(P)
