Hughes net community has stockholm syndrome
I don't know why this community will defend this company who rips us all off.. there's 1 dude who answers everyone's questions and odds obviously a company man regardless of if he works for Hughesnet....
Forum Discussion
As a Hughesnet customer of over 12 years, I've been greatly benefitted by this community, not only because I have received expert help from other users, but also because I've been able to deal directly with helpful corporate employees. I'm only speaking for myself; YMMV.
It appears this community is not working for you, and that's unfortunate, since this community is the shortest path to resolving issues. I wonder, though if you are aware that there is a process involved in resolving issues and finding answers. This process is the same that other ISPs, such as Verizon and Xfinity, follow; it is not unique to Hughesnet. If you are unwilling to follow the steps required to deal with your issues, you will likely be unable to get anywhere and your tech or account problems will stay unresolved.
