Forum Discussion

nikilynne's avatar
nikilynne
New Poster
6 years ago

posting

I wish someone would tell me how to post or reply or answer NOOOOOOO   Hughes does nothing to assist customers only tells lies before you buy.  I hate this.  I am signed in I went to help and nope no...
larcar50's avatar
larcar50
New Poster
6 years ago

It's true I was cut right off on a live chat the minute i said I wanted to cancel my voice service. Then when I try to email them about it they limit how many words I can send. !!!!! I hopethis changes soon as I just switched from Century Link and had better service . 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    6 years ago

    larcar50 

     

    To cancel your Voice service, you need to call 866-347-3292.  Service cancellations must be done over the phone.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    6 years ago

    You can only cancel by calling the customer service line, not by chat. Hopefully CL will work better for you. Good luck!

     

    larcar50 wrote:

    It's true I was cut right off on a live chat the minute i said I wanted to cancel my voice service. Then when I try to email them about it they limit how many words I can send. !!!!! I hopethis changes soon as I just switched from Century Link and had better service .