Forum Discussion
Scam
And secondly, this area is for your opinion of this web site, not HughesNet service, as stated in the description before you clicked on it...
Wanna vent? Please find another appropriate outlet.
"Its sad hughesnet actually has to pay supporters"
I'm not paid by Hughes. I pay them for service and it works fine, within the inherent limitations of satellite internet, such as latency.
I respect your right to seek comfort in paranoid conspiracy theories, but this doesn't change the fact you're posting in the wrong area.
Want tech support to resolve your mysterious data disappearances? Post in tech support and work with the reps to figure out what's going on. It's very likely it's not elves, aliens, or the government using your data, but something connected to your network.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
- Paranoid conspiracies huh lol. One, you can search far and wide and not ONE person who has subscribed with this company except the few and i mean few guru's on here none the less have been satisfied with their service. Two, i have contacted Hughesnet quite a few times and to no avail. My calls have been disconnected, claims supposedly expedited. Blew off some more. I was hooked up on June 28th with this company. The entire first month i called several times, being still in the first 20 days was told by a rep after he as well ran speed test that was expediting this claim. Then got a call from an engineer saying it would be resolved by the end of July. Few days after it should've been fixed it was still terrible so was told then it was because my data had been used. So i purchase tokens. Next day token data is gone as well. Im sure the aliens wouldn't use this places satellites their smarter than me. In less than 60 days I've called support half a dozen times. I purchased one token for 9$ and one for $15 but their billing me for $40... ?. I have had no grace period since getting this service. I mean you'd think atleast in the first 20 days of the unlimited data i would've gotten decent speeds but no I was blew off til the end of that period. Its been one problem after another. So no it's no paranoid conspiracy theory its crappy service with a company that obviously dont care once they have that contract signed.
Madams83 wrote:
Paranoid conspiracies huh lol. One, you can search far and wide and not ONE person who has subscribed with this company except the few and i mean few guru's on here none the less have been satisfied with their service.
Haven't we had this discussion before? Ever hear of thing called confirmation bias? This is mostly a support site where people only post when they have technical problems, got something different than they expected, and/or prefer to whine instead of get something done about it. You never, if hardly ever see the real majority of people that don't have problems.
And, if you don't think those people exist as a majority (likely about 500-1000 for every whinger you see on here), then you don't understand the sheer cost involved, how return on investment works, and how HughesNet is able to launch new satellites and expand their system every couple of years.
And finally, just like the original poster, you're way off-topic for this area. If you don't have something to say about the Community (aka this web site), take it somewhere else.
Madams83 wrote:
Its sad hughesnet actually has to pay supporters because otherwise all they would have is put downs.Your evidence for this defamatory, and nearly libelous, statement? You have none, because it's nonsense.
Madams83 wrote:
Above comment is right about one thing itll only be fellow subscribers that help if any at all definately not hughes net.First, your misread, and secondly, another nonsense claim by you, which is easily disproved by anyone that bothers to read through Tech Support.
And, from below...
Madams83 wrote:
My credibility can be proven.If anything, you've shredded it. Making statements which are flat out lies, like the two above, tends to do that.
Madams83 wrote:
This is the hughesnet community. I am a paying customer just like everyone else in here. When you've contacted customer service and support and get no help this is the last resort. So no! I dont have to 'go somewhere else'.Perhaps now you'll actually use this site for which it is intended. Since your first post all you have done is complain. You've been told what to do to get help, multiple times, but you haven't bothered to do it. You'd think that someone who is having such issues would attempt to have them resolved instead of doing what you have been doing.
