Billing would be the best location for your topic...
Could always file a complaint with the Better Business Bureau. B B B .org <using 3 B's in a row is blocked (suspicious much?) so eliminate the spaces>
Avoiding the filters can result in being banned from the community, just a heads up, you might want to read the community guidelines.
https://community.hughesnet.com/t5/About-the-Community/Community-Guidelines/m-p/73099#M1194
https://community.hughesnet.com/t5/About-the-Community/Community-Terms-of-Service/m-p/73098#M1193
Plus, doing so will only delay what could have been done here, and more than likely have the same outcome.
Ehr meh gawd, no! Not teh ban! Seriously, why would they block using 3 b's in a row? I'm not aware of any nefarious purpose that it could be used for other than filling a screen with spam, which I was obviously not doing. I was giving an honest answer to a question. If doing so is a bannable offense, feel free to do it, or report it.
That's a slow option. The agency contacts Hughesnet, and they have 30 days to respond. They will then contact the customer and begin a troubleshooting protocol to try to solve issues. (Also, the agency you mention gives Hughesnet an A+ rating -- which means they think the company does a very good job).
Save 30 days by posting to this community -- there are Hughesnet employees here that can help the customer directly.
ChrisVZ wrote:Could always file a complaint with the Better Business Bureau.
