Forum Discussion

muppetlover78's avatar
muppetlover78
Freshman
5 years ago

Absolutly Disapointed

First let me point out that when finding General Discussion it says " Not for technical Support" and Second under Board Rules it says; Welcome to our little off-topic area where you can chat with othe...
general discussion is not a support area
grizzle's avatar
grizzle
Freshman

Welcome to HughesNet.

muppetlover78's avatar
muppetlover78
Freshman
5 years ago
Lmao.... Nothing new here right... Just another unsatisfied customer...😂
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    Yep, one who doesn't want to do anything to improve the unsatisfied situation.  ðŸ˜‚

     

    muppetlover78 wrote:
    Lmao.... Nothing new here right... Just another unsatisfied customer...😂

     

    • muppetlover78's avatar
      muppetlover78
      Freshman
      5 years ago
      Your absolutely correct. It should not be this difficult to ask for good reliable service. Having me swap wires around for 40 mins and yelling me to run my 4K TV at 720p solves nothing. If I was getting 25 MGPS like they ckaim, Id be able to watch 4K Roku TV on my 4K TV. But I can't and they lie. And no amount of customer service is going to fix the fact that every time a cloud blocks the satalite I get bad or no signal. You tell me how they claim I'm getting 26MBPS on my router but loose 24 MBPS just inches away through my Roku Ultra and into my 4k TV? I even switched my TV to get netflix through the 2g or 5g WiFi and cut out the Roku completely and it still buffers all the time. Have you read any of my posts? Obviously I have called customer service. I don't have the time to spend the next 10 years Find tuning Hughsnets garbage internet and phone service. My hope is someone reads this... All of this.... And runs the other way.
      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        5 years ago
        muppetlover78 wrote:
        Your absolutely correct. It should not be this difficult to ask for good reliable service. Having me swap wires around for 40 mins and yelling me to run my 4K TV at 720p solves nothing. If I was getting 25 MGPS like they ckaim, Id be able to watch 4K Roku TV on my 4K TV. But I can't and they lie. And no amount of customer service is going to fix the fact that every time a cloud blocks the satalite I get bad or no signal. You tell me how they claim I'm getting 26MBPS on my router but loose 24 MBPS just inches away through my Roku Ultra and into my 4k TV? I even switched my TV to get netflix through the 2g or 5g WiFi and cut out the Roku completely and it still buffers all the time. Have you read any of my posts? Obviously I have called customer service. I don't have the time to spend the next 10 years Find tuning Hughsnets garbage internet and phone service. My hope is someone reads this... All of this.... And runs the other way.

        Then cancel your service and be done with it.  There's no sense in paying however much per month for something you hate and doesn't work for your needs.  Nor does it make sense for you to come to a SUPPORT COMMUNITY to just complain.  There's social media for that.  Leave the SUPPORT COMMUNITY to those who are actually looking for support.