Forum Discussion
captcha to submit an internal already authenticated request? That's a new low
Pretty sure I've never seen a company have you submit an email to them or support ticket where you're already authenticated and logged into your online account.... and then make you do a pretty hard ...
Yes, they're concerned about security, just like every other company with an online presence. If you don't wish to deal with it you can always call them at 866-347-3292 to get support, or even use this SUPPORT community.
