Forum Discussion

leegraves15's avatar
leegraves15
Observer
6 years ago

Horrible Service and even worse customer service

How has this company stayed on business, I have NEVER had so many issues with company in such a short amount of time (less than 2 months) this internet service is basically useless, have to disconnect...
general discussion is not a support area
yes
poe's avatar
poe
New Member
6 years ago

We purchased service for additional bandwidth for DISH Hopper. Could not even use voice control remote without using max monthly bandwidth. We had 30 gig and it only lasted 15 days each month. After that service was so slow. Worst service ever.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    6 years ago
    poe wrote:

    We purchased service for additional bandwidth for DISH Hopper. Could not even use voice control remote without using max monthly bandwidth. We had 30 gig and it only lasted 15 days each month. After that service was so slow. Worst service ever.

    HughesNet recommends against connecting a satellite TV receiver due to the amount of data the receiver can use, even when you aren't watching anything On Demand.  I hadn't even considered the voice remote using bandwidth, but it appears, from your experience, to be another data drain when it comes to satellite TV receivers.  :(