Forum Discussion
Roof damage
So I had the satellite for internet installed by a HughesNet contractor April 2025 on my dad's 20-year-old deck flat roof. There's been some heavy rains & I've noticed that the roof is now significantly leaking around the installation site as well as along the outside, which was not an issue before.
How do I go about getting HughesNet to pay for the repairs or replacing of this? I'm in Michigan so the statute is 3 years from the date of damage or from the discovery.
At the time of installation, the contractor also "drilled by mistake" in the roof & claimed he patched it. There's a small amount of bowing in that spots that he "patched". I have a roofing guy coming out today to give me a quote.
The smaller satellite to the right has minimal leaking but that's not from HughesNet.
1 Reply
The HughesNet reps on this site are the ones who can give you the answer to your questions, but they do not reply to posts in this section. You will need to repost your query under Tech Support.
