So I have been seeing a lot of commercials for hughes net lately. 2 thoughts on these. 1, its a shame they are lying. 2, apparently my internet is ridicuously slow because I use it during peak hours. If they keep signing up new customers isn't my internet going to keep getting even slower?
"The speed of the tests look like they should be enough to stream, but looking at the individual test variance graphs show what appears to be congestion."
"As Gabe mentioned, to get a better understanding of where your speeds are averaging during non-peak hours, different test at different times of the day can help us determine if it's due to congestion or another underlying cause."
Are these answers not telling me I have slow speeds because of congestion during peak hours!?
Please explain to me how this works then!
supafly94 wrote:"The speed of the tests look like they should be enough to stream, but looking at the individual test variance graphs show what appears to be congestion."
"As Gabe mentioned, to get a better understanding of where your speeds are averaging during non-peak hours, different test at different times of the day can help us determine if it's due to congestion or another underlying cause."
Are these answers not telling me I have slow speeds because of congestion during peak hours!?
Please explain to me how this works then!
Call me crazy, but I, personally, would think that statements like "appears to be congestion" and "As Gabe mentioned, to get a better understanding of where your speeds are averaging during non-peak hours, different test at different times of the day can help us determine if it's due to congestion or another underlying cause" suggest that the cause of the issue isn't known for sure and that further troubleshooting, as indicated, is needed.
If the person experiencing the issue keeps dropping out of the troubleshooting process it makes it rather difficult to give a definitive answer as to the cause.
That's how it works.
I think we have got off topic here. From what I understand from reading here the internet service during peak hours is slower because everyone is using it. I accept this. Back to my original question if hughes.net gets more customers wont that cause more congestion and slower speeds?
It would, in time, but they manage the network as much as they can to prevent it, up to and including higher capacity satellites, as the technology advances and permits it.
Back to my original question if hughes.net gets more customers wont that cause more congestion and slower speeds?
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
