Forum Discussion
2.1.1 Unable to communicate with Outdoor Unit
Right, the code history also indicated issues with the cable so I've instructed the tech to replace it and anything else as needed to ensure a stable connection.
-Liz
Thank you
I forgot to mention, when I was getting the 2.1.1 error, the Built-in Self Test showed passed for all except 'Cable Connectivity' which failed. Since it started up after a reboot correctly without the 2.1.1 error, the test is showing passed for everything and other than that group of errors in the hour after starting, it has been working this morning.
The cable looks good, as far as I can see -- could a loose connection up on the dish cause this? The messages from the modem made me think it was a cable problem or an issue with the thing on the dish.
Right, the code history also indicated issues with the cable so I've instructed the tech to replace it and anything else as needed to ensure a stable connection.
-Liz
