Forum Discussion
2.1.1 Unable to communicate with Outdoor Unit
Right, the code history also indicated issues with the cable so I've instructed the tech to replace it and anything else as needed to ensure a stable connection.
-Liz
I think this is fixed now -- the cable came loose up next to the thingy on the dish and the seal ring was broken. It seems the remains of the hurricane on the night of 9/16 to 9/17 that blew through must have broke it and caused some water intrusion in the upper part of the line. The tech replaced the modem too.
Seems to be running normally now -- it seems the drop outs from temperature change symptom was a familiar result of that upper part of the cable coming loose and moister intruding into the line.
Thank you for getting this going!
Hi MrBuster,
Thank you for this update, glad the tech was able to fix things back up and get the system running again! Please don't hesitate to drop by the community again if you have any other concerns.
-Liz
