21.2.4 walled garden
I have no phone and very spotty cell service at my house. I tried twice to resolve this through the support chat function. Both times my cell service cut off. I tried again today when I got into town and was told I need to call in to re register. I cannot place a call from my house/near the modem. I am hoping someone here has a solution!!
If that does not work, navigate to systemcontrolcenter.com -> click the gray icon with the letter 'i' in it.
On the left hand menu, click the very last option "Installation". -> click "Install"
Here, there may be a list of items in the middle of the screen. The first time should say "Ranging Successful" and the next may say "Activate Service" or something similar. If it does, try performing the activation from that page, which should be similar to the initial steps provided.
If it does not appear, click on the blue "Re-Register" on the top left of of the page. Allow the process to run. As each step is completed automatically, a green check mark will appear on the left of that step.
If all of the above continues to fail, we will need to send a technician on site.
-Jay
