Forum Discussion
4gb upload data every day every month. How can I stop it?
There are different programs/apps that can be used, depending on the device, to determine how much data is being used by that device. What devices do you have connected to HughesNet?
You can see what devices are currently connected, and what devices were connected, but are no longer, since the last time the HughesNet modem was powered up, here.
Edit: BTW, an upload like that, and every day, sounds like it may be something related to the cloud. Do you use the cloud to save your data?
Hello Timothy,
Welcome to the community and thank you for posting. I will certainly be glad to help out. After running diagnostics on your account, I can see we will need to get a tech out there to make some adjustments. Please see your private messages for further assistance.
Thanks,
Felicia
Though I don't like to speculate, it sounds like there may be an alignment or radio issue (the tech visit being required), which can definitely cause the dropped packet issue mentioned. That can increase the data usage considerably.
I hope the site visit goes well. :)
Timothy,
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Thanks,
Felicia
