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Another 12.1.9 Error - A Transmit Problem Has Occurred
Hello, I just found this support site after being a customer for nearly three years. We continually have slow download/upload speeds but when testing on the Hughesnet site, it shows very high downlo...
Yup, it's free! Hope it works out well for you. Have a great weekend!
Hi timk1,
I see it's your first post here, so welcome to the community! I pulled up your account to investigate and first thing I'd like to do is get you our latest model modem. The HT2000w is on the way and will arrive in a few days; no need to return your HT1100. Let me know if you see any difference once you swap modems. Here are instructions on how to replace modems.
In the meantime, I made an adjustment to your modem so once you get home, power cycle it before using the internet.
Your cooperation, patience, and understanding are much appreciated.
