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timk1's avatar
timk1
New Poster
6 years ago

Another 12.1.9 Error - A Transmit Problem Has Occurred

Hello, I just found this support site after being a customer for nearly three years.  We continually have slow download/upload speeds but when testing on the Hughesnet site, it shows very high downlo...
Performance
  • Liz's avatar
    Liz
    6 years ago

    Yup, it's free! Hope it works out well for you. Have a great weekend!

     

     

timk1's avatar
timk1
New Poster

Thanks for sending the new modem.  It arrived today and I will get it powered up.  I will report back in a week to give it time for issues to creep up.

There was no discussion of associated costs. Has this been sent free of charge?

Liz's avatar
Liz
Moderator
6 years ago

Yup, it's free! Hope it works out well for you. Have a great weekend!