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AOL is blocking E-mail from Hughesnet addresses -
There used to be a section in support where we could just list the e-mail addresses that we were blocked from sending to, but I cannot find it. Going to customer support, no one seems to know what I...
- Hello All,
I've received an update. Our e-mail support team was able to send an email to a test AOL account using a hughes.net e-mail account. They reported there was no issues sending to AOL. The header that was provided to us by Terry indicates there was an individual block placed on that e-mail address. If the person you are trying to e-mail to has accidentally filtered you as spam, or their mailbox has filtered you as spam, they will need to place you on their safe senders list. This is especially true if you are sending daily e-mails that may cause the other person's inbox to inadvertently mark you as spam.
Please check with these users from AOL to make sure that you are on their safe senders list and re-try the messages again. If you still experience issues after this, please let us know.
Thank you.
Amanda
I just had another email to an AOL address blocked, so I contacted hughesnet support and chatted with Summer Hendrix who told me to do this:
Summer Hendrix: Once your on the www.systemcontrolcenter.com site, Click the I icon to launch the Advanced pages. On the left menu, click the Web Acceleration link. Click the Control link.Check (to disable) or uncheck (to enable) the box beside Disable Web Acceleration and then click the Submit button.
I don't know if that will do the trick, but will test it and let you know on this forum.
Summer Hendrix: Once your on the www.systemcontrolcenter.com site, Click the I icon to launch the Advanced pages. On the left menu, click the Web Acceleration link. Click the Control link.Check (to disable) or uncheck (to enable) the box beside Disable Web Acceleration and then click the Submit button.
I don't know if that will do the trick, but will test it and let you know on this forum.
