Forum Discussion
Bad service
We have been experiencing complete outages but they only lasted a few minutes. Now we have had our internet slowed down to almost completely unuseable rates. I spent time with tech support and all th...
Try going to http://systemcontrolcenter.com/#!/home/information. The SCC doesn't need the internet to work, but you need to have your WiFi working, and if it isn't, you need to connect your device to the modem with an Ethernet cable. If neither, then your best bet is to wait until a rep comes on and checks out your system remotely.
You can also try going through Overview Account, located at the top of the page, and see if that shows you any info. But that does require a connection.
This is the system status. Is there more information somewhere that is needed to diagnose my problems?
