Forum Discussion
Bad service
We have been experiencing complete outages but they only lasted a few minutes. Now we have had our internet slowed down to almost completely unuseable rates. I spent time with tech support and all th...
I truly think there are gremlins at work.
Installed a new modem yesterday sent to me and speed performance was still not good. It was better yesterday evening. Error code 24.1.1 still there yesterday even though had bonus zone data of over 80%. Health report said system Poor.
Early this morning the error code was gone and the health report said system was good. I did a speed test and it was not good. Both download and upload Speeds throughout this have been all over the place, but none have been good.
Just now I checked and the error code 24.1.1 is back and system is poor. Still have around 80% bonus zone data but does not seem to matter.
Waiting for a call to schedule a tech visit. Maybe they will be able to stop the gremlins.
