Forum Discussion

edthetermite's avatar
edthetermite
Freshman
2 years ago

Bonus Plan data amount is mysteriously shrinking.

When I check my plan data I notice the Bonus Plan data is shrinking despite our not using it very often. Infrequently I may get some news online between 7 and 8 am but normally we are not accessing t...
Bonus Plan
Data Management
shrinking data
  • maratsade's avatar
    maratsade
    2 years ago

    You can use this path to figure out usage:

     

    Click Usage (top of page), then Usage Details

    Click Usage again, then  Connected Devices

     

    You'd have to do a bit of digging to see what used the network when.  

     

    You can also use the free app Glasswire, but it has to be installed on every device. 

     

    If you want to make sure nothing uses your network between 2-8, turn off the modem when you go to bed.  If you keep it on, things like automatic updates will draw from the data buckets even if you're not there. 

     

     

maratsade's avatar
maratsade
Distinguished Professor IV
2 years ago

You can use this path to figure out usage:

 

Click Usage (top of page), then Usage Details

Click Usage again, then  Connected Devices

 

You'd have to do a bit of digging to see what used the network when.  

 

You can also use the free app Glasswire, but it has to be installed on every device. 

 

If you want to make sure nothing uses your network between 2-8, turn off the modem when you go to bed.  If you keep it on, things like automatic updates will draw from the data buckets even if you're not there. 

 

 

  • edthetermite's avatar
    edthetermite
    Freshman
    2 years ago

    "You can use this path to figure out usage:"

     

    There does not seem to be a link following your comment. ????

     

     

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      2 years ago
      edthetermite wrote:

      "You can use this path to figure out usage:"

       

      There does not seem to be a link following your comment. ????

      He was referring to the directions that followed.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      2 years ago

      Ed, there isn't a link -- like Gabe said,  what I posted was steps to follow when you're on the community. You need to use a browser, and you start by looking at the ribbon at the top (the blue section with white writing) and clicking on "Usage."  Then follow the rest of the steps. 

      • edthetermite's avatar
        edthetermite
        Freshman
        2 years ago

        Gotcha.

        When I looked at Connected Devices it said my LAN router (TPLink Archer AX73) had used 6.5 GB in the past 24 hours. Does that 6.5 GB mean it includes all  devices connected to my LAN router and accessing data online? I think my Smart TV is still assigned to the HughesNet router but the Dish Network data streaming is routed through the Archer.

        What is the best configuration for maximizing throughout and minimal data waste? I have the Archer router so I can assign static DHCP addressing to my LAN devices.

        Thanks...