Over the past several weeks our internet keeps going out. When it does only the bottom and top light on the box are lit up. I can’t find our SAN number. How can I get this resolved.
I also wanted to add the weather in your area appears to be very cloudy which can block the line of sight of the dish resulting in disconnections and intermittent service or no service at times. If service improves once the sky is clearer, this was the actual cause. -Damian
