Forum Discussion

knotreel's avatar
knotreel
Freshman
9 years ago
Solved

can't connect to gmail or att email accounts

about two weeks ago I started getting smtp "timed out" when sending gmail. About a week ago I could not connect to my att mail aand then my gmail addresses. I have reset all those acconts tryine std....
  • Liz's avatar
    Liz
    9 years ago

    Good morning knotreel,

     

    Glad to hear it. Thank you for letting us know, I've informed the engineers. Feel free to drop by the community again if you have additional questions.

     

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
9 years ago

Curious, what is everyones IPGW?  You can find it at http://192.168.0.1 under System Status, it should say "IP Gateway Association State: Associated (Data IPGW - XXXXXXXXXXXXXXXXXXXXXXX"  What I would like to know is what's in the XXXXXX.

RogerHinton's avatar
RogerHinton
Freshman
9 years ago

Here is my status from HT1100 modem.

  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    9 years ago

    So, seems it's not a common gateway issue then...  Everyone appears to be on different gateways.

    • knotreel's avatar
      knotreel
      Freshman
      9 years ago

      here's mine

       

       

      IP Gateway Association State

      System Summary
      State Code0.0.0 - Fully operational
      Summary Operational StateUp
      Data Allowance Remaining36.9 GB

      System Status
      Satellite Receive StatusUp
      Satellite Transmit StatusUp
      LAN StatusUp 3 FD
      IP Gateway Association StateAssociated (Data IPGW - BOI53HNSIGW62F001Adv)
      TCP AccelerationUp
      Web AccelerationUp
      Suspension StateNot Suspended
      Software Download StatusUp to date
      		 

       

       

      • knotreel's avatar
        knotreel
        Freshman
        9 years ago

        is there any way to bring this issue to the attention of somebody at Hughes net?