Forum Discussion
Can't connect to Modem via 192.168.0.1
Hello, Been struggling with this problem since we started service a few months ago. Let me walk through the steps I try to go through to access my WiFi settings and the resulting indications. ...
Extensions or add-ons are little programs or applications that help to customize the browser to your liking. Like an ad blocker or something to change the way new tabs behave when they're opened. In both Chrome and Firefox you'll see them to the right of the URL (web address) body, like so (in the red box)...
I use five different ones. In Chrome you can see the extensions you have installed and enabled by clicking on the three dots to the upper right of the browser page, hovering over More Tools and clicking on Extensions. In Firefox, click on the three lines on the upper right, then click on Add-ons. Disabling them may help to make the Login button work the way it should. Make sure to refresh or restart the browser page after you disable the extensions/add-ons before trying the Login page.
Good morning TawnieHunter,
I'm glad you found the community, thank you for posting. So you're at this screen in the SCC and even using the admin password, clicking the login button doesn't log you into the wifi settings?
If so, please follow these steps to reset your modem:
On the back of the HT2000W (right under the white label), there is a Reset button.
You will need a paper clip (or some thin object to insert in the hole).
Insert the paper clip and press the button one time and release.
Press the WPS button on the front of the HT2000W. (This sends the wireless network password to any connected devices.)
After HT2000W comes back up, try logging in again to the wifi settings with the admin password.
Please let me know if you still have concerns.
Thanks,
Liz
Hi Liz,
Thanks for your help.
"So you're at this screen in the SCC and even using the admin password, clicking the login button doesn't log you into the wifi settings? "
Yes, you are correct. However, my instructions say to 1. Type 192.168.0.1. into a web browser...
I just tried to sign in using the instructions you provided. I get nothing.
TH
