Forum Discussion
claynaytion
7 years agoFreshman
Connectivity with internet goes up and down, up and down! Very frustrated.
I just got a new replacement gen5 modem because the previous one stopped working. I figured out how to install it myself (with the directions of course). At first, it just didn't seem to want to work...
- 7 years ago
Renee,
I'm glad that the tech was able to figure out what was causing the issue and get it fixed for you.
And please do come back here if you have a problem or question in the future. IMHO, this support community is the best place to get help for just about anything with your HughesNet service, or even anything that you use it for.
Again, I'm glad it's fixed and working the way it should. :)
Jorge
7 years agoAlum
Hello claynaytion, thank you for reaching out to us, and thank you for the state code. Amanda is currently reviewing statistics on our server to make sure there are no issues at your gateway. I will get back to you once we have more information.
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