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Dmaestas32's avatar
Dmaestas32
New Member
7 months ago

Crappy internet

Pay top dollar for supposedly super fast 200Mbps and only get about 2-15Mbps. **bleep**s **bleep** internet super slow doesn’t work half the time. 

3 Replies

  • You get 200GB of data allowance per month, not 200Mbps of speed. Don't confuse the two numbers. They mean different things.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV

      It's a pretty crucial difference too. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    "Stated speeds, low-latency and uninterrupted use of the Service are not guaranteed. Actual speeds will likely be lower than the maximum speeds during peak hours.  In addition, when connected to the Service using Wi-Fi, the user’s experience will vary based on the proximity to the Wi-Fi source and the strength of the signal. "

    https://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

    It also includes a section on dispute resolution -- this might be helpful to you.