Forum Discussion
E-mail server down?
I can't seem to consistently receive e-mail. I've been with a tech and they will reset the server and I get 1 download of mail and then, after multiple attempts, again about 4 hours later. It's been 8 hours since the last time I was able to receive mail. Diagnostics indicates that the Hughes server is down. How would I confirm that?
I turned the "SSL" boxes off on both the SMTP and POP servers and got mail right away. It appears to be working as it should now. I am going to go check what "SSL" is. :)
I've been receiving mail with no problem.
How are you accessing it, via webmail or through an email client?
If you're using an email client, recommend the following POP settings:
username: <use entire user name including '@hughes.net'>password: <your password>
incoming server: mail.hughes.net, port 110
outgoing server: smtp.hughes.net, port 587 (changed from 25, 'cause that's not supposed to work)
I don't recommend using SSL for either connection, since it can be flakey.
Hope this helps.
I've received e-mail with the same settings over 3 different devices for over a year and then this problem occurred, so I doubt that it's my settings unless Hughes changed their server settings. It's just so frustrating tha I have to go through all the hoops without knowing if the problem is Hughes server. Is there a way to discover whether the Hughes server is on-line and functioning properly before spending an hour wasting time with things that aren't the problem?
I guarantee it's on line. I have a mail widget on my mac that pings it for new messages every 5 minutes. It usually gripes at me if it can't connect and hasn't done so in weeks.
