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Email is not loading
Hello, I am still having trouble loading email. I have clicked on the developer tools and see that I am getting all kinds of errors. I was told to show the load time, but it does not show that...
Hello Liz,
Our new modem came today and I have installed it. I checked load times. It is faster now. The HughesNet homepage took 15 seconds to load and I checked some other websites. Their load times are a bit faster. The email still takes 15 seconds to load. I am just glad that it is loading.
Thanks for you help,
Mary
Hi Liz,
It's interesting you should ask like that. Actually, 14 seconds is pretty fast. The HughesNet home page takes 25 seconds to load, which I need in order to get to my email. There are times when the top of the page won't load and then I can't click on email. Then I have to reload the page. This has happened several times.
I usually wait about 2 minutes and then if the page doesn't load then I hit refresh.
I would say that the HughesNet home page and email are the slowest to load of all but other sites can also take a while to load sometimes.
Mary
That IS interesting. So it sounds more like the HughesNet home page where you click on the My Email link is the main issue then?
-Liz
Hello Liz,
Yes, I need to load the HughesNet homepage first to get email. This time it took 30 seconds to load. Then I clicked on email. That took 15 seconds to load after I put in my username and password.
Thank you for the clarification, Mary. Does accessing the HughesNet homepage at different times of the day/evening make any difference?
-Liz
Hello Liz,
No, the time of day doesn't make any difference. It's even slow during the bonus period.
Mary
