Forum Discussion

wgrobison1's avatar
wgrobison1
Junior
4 years ago
Solved

email load error

As of around 10 to 11 AM my email was ok, now I get the error Fault error: system failure: getting database connection, system failure: getting database connection. This comes up in the spot that nor...
Data Management
email load error
  • maratsade's avatar
    maratsade
    4 years ago

    Maybe they just needed to reboot something. 😁

     

    wgrobison1 wrote:

    It seems to be working  OK now thanks

     

Remy's avatar
Remy
Moderator
4 years ago

Thank you all for posting!

 

We've gotten your email addresses noted and are having them sent up.

 

We're going to be looking into the issue and will get back to you as soon as possible with some results!

 

Thanks,

Remy

Pete_Vit's avatar
Pete_Vit
Senior
4 years ago

webmail appears to be working, but thnderbird still issueing an error

Sending of username did not succeed. Mail server pop3.hughes.net responded: authentication failed: LOGIN failed

my user/password has not changed, is there still an issue with the pop3 mail server?

 

  • Pete_Vit's avatar
    Pete_Vit
    Senior
    4 years ago

    I checked Thunderbird account settings, I must have forgot the server is an SMTP server not a pop3 server?

    the account password is different than the password I use for webmail, seems strange but I updated the password and I'm getting email now via thunderbird.

    thanks