In recent days or a week or so my email is not going out from using the emclient email client. I am able to receive email. It fails for 2 different accounts but worked recently and I have made no changes.
I can send hughesnet email from webmail and from my cell phone.
I can send gmail, and other mail, from emclient. Just not hughesnet email.
SMTP is configured for port 587
Please help.
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","body@stringLength":"517","rawBody":"I posted the correct settings precisely. I have them set that way in Outlook and it works with no issues. I'm afraid there's something wrong with your client. It's possible it's either not setting the correct port (using the default instead) or some other issue.It was recommended some days ago that you contact your client's developer as a fallback to try to figure out the probkem. If you've not done that, well, there's nothing anyone can do for you other than what's already been done/discussed. Good luck.
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None of it works.
Can someone post the \"correct\" settings (or at least the options) of Ports and SSL on/off for POP mode? I think I have tried every combination.
This has worked for 20 years and then ... boom.
I have changed the ports as indicated and ensure the authentication is correct. and tried all flavors of SSL. None of it works.
Can someone post the \"correct\" settings (or at least the options) of Ports and SSL on/off for POP mode? I think I have tried every combination.
This has worked for 20 years and then ... boom.
Blacklist doesn't prevent you from connecting to HughesNet's email server.
However, it might prevent someone from receiving an email you send from it IF and only if their email server subscribe to that particular service for filtering purposes.
Secondly, an SPF-softfail just means that email server's IP is not listed in their DNS record as a valid email server. Why is irrelevant to this issue, but worthy of note. That said, that doesn't mean the recieving server will reject the email (quarantine as spam).
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2020-01-22T16:05:13.748-05:00","lastPublishTime":"2020-01-22T16:10:25.935-05:00","metrics":{"__typename":"MessageMetrics","views":8521},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:118563/message:118775","repliesCount":2,"customFields":[],"editFrozen":false,"body@stringLength":"555","rawBody":"Blacklist doesn't prevent you from connecting to HughesNet's email server.
However, it might prevent someone from receiving an email you send from it IF and only if their email server subscribe to that particular service for filtering purposes.
Secondly, an SPF-softfail just means that email server's IP is not listed in their DNS record as a valid email server. Why is irrelevant to this issue, but worthy of note. That said, that doesn't mean the recieving server will reject the email (quarantine as spam).
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:118775_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:118874":{"__typename":"ModerationData","id":"moderation_data:118874","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:118874":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:96952"},"id":"message:118874","revisionNum":1,"uid":118874,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:118775"},"conversation":{"__ref":"Conversation:conversation:118563"},"subject":"Re: EMAIL not going out from emClient","moderationData":{"__ref":"ModerationData:moderation_data:118874"},"body":"It looks like the email client has recommended a solution that works, and appears to be working now.
One of the options in the SMTP setup is \"Use SSL on a special legacy port\".
I'm not sure what the means, in detail, but it worked when changed.
Thanks for everyone's help and for your patience with my ignorance.
It looks like the email client has recommended a solution that works, and appears to be working now.
One of the options in the SMTP setup is \"Use SSL on a special legacy port\".
I'm not sure what the means, in detail, but it worked when changed.
Thanks for everyone's help and for your patience with my ignorance.
Yes, I have done that, as I said I would. And have started working with them.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"85","kudosSumWeight":0,"postTime":"2020-01-21T15:30:30.250-05:00","lastPublishTime":"2020-01-21T15:30:30.250-05:00","metrics":{"__typename":"MessageMetrics","views":8561},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:118563/message:118726","repliesCount":7,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"90","rawBody":"Yes, I have done that, as I said I would. And have started working with them.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:118726_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:118765":{"__typename":"ModerationData","id":"moderation_data:118765","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:118765":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:96952"},"id":"message:118765","revisionNum":1,"uid":118765,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:118726"},"conversation":{"__ref":"Conversation:conversation:118563"},"subject":"Re: EMAIL not going out from emClient","moderationData":{"__ref":"ModerationData:moderation_data:118765"},"body":"NEW INFORMATION:
I logged in via webmail and when I tried to send an email I get an error message back saying:
Blacklisted by Internal Reputation Service. and a lot of details stuff about return path after that.
No email client involved. Could this be why client has been unable to connect?
I am looking into how to resolve this but any suggestions on shat to do?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2020-01-22T10:53:42.336-05:00","lastPublishTime":"2020-01-22T10:53:42.336-05:00","metrics":{"__typename":"MessageMetrics","views":8539},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:118563/message:118765","repliesCount":6,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"464","rawBody":"NEW INFORMATION:
I logged in via webmail and when I tried to send an email I get an error message back saying:
Blacklisted by Internal Reputation Service. and a lot of details stuff about return path after that.
No email client involved. Could this be why client has been unable to connect?
I am looking into how to resolve this but any suggestions on shat to do?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:118765_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:118768":{"__typename":"ModerationData","id":"moderation_data:118768","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:118768":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:12376"},"id":"message:118768","revisionNum":1,"uid":118768,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:118765"},"conversation":{"__ref":"Conversation:conversation:118563"},"subject":"Re: EMAIL not going out from emClient","moderationData":{"__ref":"ModerationData:moderation_data:118768"},"body":"No.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"5","kudosSumWeight":0,"postTime":"2020-01-22T12:13:44.718-05:00","lastPublishTime":"2020-01-22T12:13:44.718-05:00","metrics":{"__typename":"MessageMetrics","views":8525},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:118563/message:118768","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"10","rawBody":"No.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:118768_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:5":{"__typename":"Rank","id":"rank:5","position":6,"name":"Distinguished Professor IV","color":"0000FF","icon":null,"rankStyle":"TEXT"},"User:user:21490":{"__typename":"User","id":"user:21490","uid":21490,"login":"maratsade","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-06-05T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0yMTQ5MC04aTNCQUJDNDExNzNEOTlEOUE"},"rank":{"__ref":"Rank:rank:5"},"entityType":"USER","eventPath":"community:ssqng67387/user:21490"},"ModerationData:moderation_data:118770":{"__typename":"ModerationData","id":"moderation_data:118770","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:118770":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21490"},"id":"message:118770","revisionNum":1,"uid":118770,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:118765"},"conversation":{"__ref":"Conversation:conversation:118563"},"subject":"Re: EMAIL not going out from emClient","moderationData":{"__ref":"ModerationData:moderation_data:118770"},"body":"Does the message you get clarify who is blacklisted?
CNS wrote:
Blacklisted by Internal Reputation Service. and a lot of details stuff about return path after that.
No email client involved. Could this be why client has been unable to connect?
I am looking into how to resolve this but any suggestions on shat to do?
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Does the message you get clarify who is blacklisted?
CNS wrote:
Blacklisted by Internal Reputation Service. and a lot of details stuff about return path after that.
No email client involved. Could this be why client has been unable to connect?
I am looking into how to resolve this but any suggestions on shat to do?
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Here is the specific error message text:
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Here is the specific error message text:
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In other words, what I told you to do...
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