Forum Discussion
Frustrated—No Connectivity
I’ve been struggling with trying to establish a connection to the internet now for two days. I’ve come here, as customer service via the telephone number provided has historically been unhelpful. ...
Kh5thgait,
Thank you for reaching out! Upon running some diagnostics, it seems maratsade is right in that we are going to need to try sending a new modem. I'll have the fees waived, and the modem shipping expedited, so we can make sure you get back up online as quickly as possible!
Thanks,
Remy
