Forum Discussion

chgo57's avatar
chgo57
Freshman
22 days ago

Garbage

wow,

was waiting on tech support chat for 50 minutes, 4th time now, and got connected to a rep.  But right at the hour mark, the chat disconnected. 

I'm not sorry you'll be losing a customer (2 accounts) here in the near future. 

Performance

2 Replies

  • Remy's avatar
    Remy
    Moderator
    22 days ago

    chgo57,

     

    Thanks for reaching out! I see this is your first post. Welcome to the Community! I'm sorry to hear you were disconnected with a chat agent. We'd like to help out, but I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached, detailing the issues you're experiencing. Please let me know here once you've sent the PM.

     

    https://community.hughesnet.com/users/Remy/102584

     

    Thanks, 

    Remy

     

  • eheasley's avatar
    eheasley
    New Member
    22 days ago

    Same thing in PA - this is the last straw I’m cancelling they’ve always been garbage but this is ridiculous