Forum Discussion

cal.gilbert's avatar
cal.gilbert
Sophomore
8 years ago
Solved

Gen5 - Nominal Signal Strength Question

Just curious: I'm located on Norheast part of Maryland and am parked on Echostar 19 NAD Beam 68 and Gateway 14. Does anyone have info on what the nominal signal strength should be? I've been seein...
Performance
  • Liz's avatar
    Liz
    8 years ago

    Hi folks,

     

    Looks like that range would be fine for you, Cal. I'm seeing 70 right now, and the speeds you're getting, according to my diagnostics, are showing over 40 Mbps in download speeds. Everything looks good!

     

     

GabeU's avatar
GabeU
Distinguished Professor IV
8 years ago

cal.gilbert

 

Signal strength varies from beam to beam, but yours does seem a bit low to me.  The reps will probably want to run remote diagnostics on your HughesNet equipment to determine if everything is okay, so, if you don't already, you should leave your HughesNet modem plugged in so they are able to do so.  They'll be able to find your account by your sign on.  

 

The reps are on M-F from approximately 8AM to 5PM EST, though it may take them a day or two to reply.  

 

In the meantime, I'd make sure that the coax connector at the back of your modem is finger tight.  It doesn't need to be any tighter than this, but it shouldn't be loose.  

 

Edit:  I thought your name looked familiar. :)   It looks like your signal strength is down a bit, too.  In one of your previous posts (from September) it was 83.