Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
3 months ago

HN email not forwarding

Remy , Damian , Liz , Amanda  Email is not forwarding again.  I have it set up to forward to an external email account and it had been working just fine, then it suddenly stopped working a few days ...
HN email not forwarding
Performance
Remy's avatar
Remy
Moderator
2 months ago

maratsade,

 

Thanks for reaching out! I'll have this passed along and looked into for you. Are you receiving any specific errors when attempting to forward your emails?

 

Thanks,

Remy

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 months ago

    Hi Remy,

    There are no error messages. The forwarding is automatic; it’s set in the settings, so when an email comes to the HN account, it should automatically forward it.  That process stopped working a few days ago. 

    Thanks for looking into this. 

    • Remy's avatar
      Remy
      Moderator
      2 months ago

      maratsade,

       

      When you have the opportunity, please PM me your Hughesnet email address that's being affected, as well as the email address you're forwarding to! In addition, when was the last email successfully forwarded?

       

      Thanks,

      Remy

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        2 months ago

        Hi Remy,

        I PMd you all the info you requested. Thanks for looking into this!